BIKE BOX RENTAL TERMS AND CONDITIONS

By making a booking I accept the terms and conditions set out below by Bike Box Online:

EQUIPMENT

Sussex Bike Box Hire provide hard case bike boxes (“bike box”) to customers for transporting bikes. Sussex Bike Box Hire use Bike Box Alan Triathlon Aero Easyfit Bike Boxes.

PAYMENT

The rental fee is based on the period the box is hired out as per the charging schedule on the website. Additional charges will be added in the event the bike box is damaged, missing any parts or returned later than the date specified in the booking form. A service charge of £10 is payable for each day the bike box has not been returned. Payment to be made via card payment prior to collection.

SECURITY DEPOSIT

In addition to the rental fee, a £150 deposit is payable per individual box. Payment can be made by cheque to Sussex Bike Box Hire where it will be held before returning upon receipt of the bike box. If a cheque is not available, then payment can be made by an online card payment, bank transfer or cash.

 LEASE TERM

The lease term shall begin and end as stated on the booking confirmation form. Alternative arrangements may be made on a discretionary basis with the Sussex Bike Box Hire manager. Delays in returning the bike box without prior agreement will result in charges of £10 per day.

 COLLECTION AND DELIVERY

Collection is from central Hove at a pre agreed time with the Sussex Bike Box Hire Manager. We try to be flexible, but we cannot promise that there will be availability if you come outside of the agreed time.

Please check open/closed days and bank holidays when making a booking.

 CARE AND OPERATION 

The bike box may be used in a careful or proper manner. Please ensure that your bike and components are clean before packing the box. All foam, security straps and lanyards must be returned with the box.

 INSURANCE

We recommend that you take out cycling insurance that will protect you should the bike box become damaged in transit.

 DAMAGE

Should the box become damaged whilst in air transit then please ensure you report the damage whilst at the airport otherwise it may invalidate your insurance. Damaged boxes are subject to a charge of £250.

 CUSTOMER CANCELLATION

Full refund available up to 30 days before the hire collection date

20% refund up until two weeks before event date.

No refund after the two-week cut off point.

 WEBSITE

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